Twr y Felin Hotel Receives the Trip Advisor Certificate of Excellence 2017 Award
The TripAdvisor Certificate of Excellence accolade, honours exceptional hospitality businesses that have received consistent praise and recognition by their guests. To qualify, businesses must maintain an overall rating of four or higher, out of a possible five and over the last 12 months, Twr y Felin Hotel, along with its sister properties Roch Castle and Penrhiw, are proud to have achieved this.
The unique heritage properties strive to ensure each guest has a truly memorable experience and values the service offered, in equal measure to the luxury accommodation and spectacular setting of Pembrokeshire, Wales. Demonstrating a dedicated commitment to enhance each guests visit, Twr y Felin Hotel, Roch Castle and Penrhiw offer a personalised service, with dedicated attention to detail from the time of booking right through to the post stay email and the excellent reviews are often much more personal than descriptive comments on the facilities, the quality of the surroundings or thoughts on the breakfast and regularly names individual team members.